Support Tickets

Create a support ticket and get expert help from our team.

5 mins

Urgent Issues

30 mins

High Priority

2 hours

Standard Support

24 hours

General Inquiry

Create a Support Ticket

Our support team will get back to you as soon as possible.

Track Your Ticket Status

After submitting a ticket, you can track its status in real-time.

📝

Open

Ticket received and queued

👤

Assigned

Assigned to support agent

⚙️

In Progress

Being worked on

Resolved

Solution provided

Other Support Options

Get help through your preferred channel

Email Support

support@dufc.in

Response: 2 hours

Phone Support

1800-XXX-XXXX

24x7 Available

In-App Chat

Available in app

Instant response

Tips for Better Support

1

Be Specific

Provide detailed description of the issue with exact steps to reproduce.

2

Include Screenshots

Attach error messages or relevant screenshots to help us understand better.

3

Share Device Info

Tell us your device model, OS version, and DUFC app version.

4

Set Priority

Select appropriate priority level so we can help you faster.

5

Check FAQs First

Many issues are covered in our Help Center. Check there first.

6

Follow Up

Reply to our responses promptly to resolve issues quickly.

Need More Help?

Explore our Help Center for answers to common questions.

View Help Center